Shipping policy
SHIPPING POLICY
At MOKY SO, we believe in sustainable, on-demand fashion. Every piece of streetwear you order is custom-made and printed specifically for you the moment you place your order. No warehouses. No waste. No excess.
PRODUCTION & PROCESSING TIME
Because your items are made on demand, please allow 2 to 5 business days for our team to print, quality-check, and pack your order before it is dispatched.
ESTIMATED SHIPPING TIMES
Once your order is ready and leaves our production facility, delivery times will depend on your location. We route your order to the nearest global fulfillment center to reduce shipping time and minimize our carbon footprint.
- USA: 3 to 7 business days
- UK: 3 to 7 business days
- Europe: 4 to 8 business days
- Rest of the World: 7 to 14 business days
š” Please Note: Total delivery time equals production time plus shipping time. These are estimated delivery times, and while we do our absolute best to meet them, they are not guaranteed.
ORDER TRACKING
As soon as your order ships, you will receive a shipping confirmation email containing your tracking number so you can follow your package all the way to your door.
MULTIPLE PACKAGES
If you order several different items, they may be printed in different specialized facilities. Your order may arrive in separate packages at slightly different times. Don't worry, you will never be charged extra for split shipments.
CUSTOMS, DUTIES, AND TAXES
For international orders, buyers are responsible for any customs and import taxes that may apply upon delivery. MOKY SO is not responsible for delays caused by customs processing.
CONTACT US
If you have any questions regarding your shipment, feel free to contact us at:
š§ support@mokyso.com